Viewbook upgrades & payments

All upgrades are paid per month, half-yearly or yearly, and include a 1 month trial on your first sign up. You can cancel any time.

When you go for a paid upgrade, we will bring you to our payments page on Paypal, where you can pay with your creditcard or with your Paypal account.

Why do I need to buy a subscription over at PayPal?

We use PayPal to handle our subscriptions and online payments. Your billing cycle will start at the end of your evaluation period. Cancel before the end of your free trial and you will not be billed.

What if I find out later I chose the wrong plan?

No need to worry, you can change your plan to fit your needs any time. You can upgrade or even downgrade your account by going to the 'account->upgrades' chapter in your Viewbook account and selecting a different plan.

Can I cancel at any time?

Absolutely. You can de-activate all your projects and even downgrade to the free version. Or you can choose to delete your account entirely and all your data will be removed from the system and your account terminated.

Do you offer refunds?

No refunds shall be given towards any plans. When you change your plan you'll be charged according to the new plan you chose in the next billing cycle.

Will I have to pay extra to upgrade half-way through the billing cycle?

No, be our guest. At the next billing cycle you will be charged for the new plan only.

What if I have a complaint about payments?

Please tell us by sending an email to support@viewbook.com. We will work with you to resolve your complaints adamantly and quickly. You can also use PayPal payment resolution service if you feel we do not live up to our end of the bargain. https://www.paypal.com/cgi-bin/webscr?cmd=_pbp-info-outside

Where can I find your Terms & conditions? You can find our Terms of Service at http://www.viewbook.com/terms.

What if I have any other questions? What about support?

Please contact support@viewbook.com with all your queries. We aim to respond as quickly as we can, but please allow for a maximum of 24 hours response time.